This policy applies to any physical materials, merchandise, or resources shipped by DNOTE.AI (if applicable).

1. Shipping

• Orders are processed within 2–5 business days.

• Delivery time depends on location and courier availability.

• Tracking details will be provided when available.

• DNOTE.AI is not responsible for delays caused by courier partners or external circumstances.

2. Exchange / Replacement

We offer replacements only if:

• The product is defective or damaged upon delivery

• You notify us within 3 days of receipt

• You provide clear evidence (photos/video) of the defect

3. No Returns / No Cash Refunds

• Used or opened items cannot be returned.

• No cash refunds for shipped items unless the item is unavailable or undeliverable.

4. Contact

For shipping or exchange support:

Email: connect@dnote.ai
Phone: +91 78809 77880
Address:
No-91, S-1, Arunachala Enclave, PTC Quarters,
Mudichur, Varadharajapuram, Kanchipuram,
Pin-600048, Tamil Nadu, India.