• connect@dnote.ai
  • +91 78809 77880
Contact Sales
Contact Sales
  • connect@dnote.ai
  • +91 78809 77880
Contact Sales

Cancellation/Refund Policy

Returns:

All returns must be postmarked within six (6) days of the date. All returned items must be in new and unused condition, with all original tags and labels attached.

Refunds:

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Cancellation Policy:

Orders can be cancelled within 24 hours of purchase if the item has not been shipped or the service has not been activated. To request a cancellation, please contact us at [connect@dnote.ai] with your order ID. Once a cancellation is approved, a full refund will be issued within 5–7 business days.

Questions:

If you have any questions concerning our return policy, please contact us at: [+91 7825 02 7825]   [connect@dnote.ai]

Return Process:

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: No-91, S-1, Arunachala Enclave, PTC Quaters, Mudichur, Varadharajapuram, Kanchipuram, Pin 600048, Tamil Nadu, India.

Exceptions:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

This Cancellation & Refund Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation to this Policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.