This policy applies to all digital services, subscriptions, and offerings provided by DNOTE.AI.

1. Cancellations

You may request cancellation of a service or subscription by contacting us at:
connect@dnote.ai

2. Refund Conditions

Refunds are processed under the following guidelines:

a. Digital Services

Completed digital services (software development, maintenance, consulting, integrations, automation setups, etc.) are non-refundable.

b. Subscription Services

• Refunds may be granted only if the cancellation request is made within 7 days of purchase or renewal.

• After 7 days, subscriptions are non-refundable.

c. Technical/Payment Errors

Refunds will be issued for:

• Duplicate payments

• Failed transactions

• Incorrect charges

d. Donations (if applicable)

Donations are non-refundable, except in cases of:

• Technical errors

• Duplicate transactions

3. Refund Processing Time

Approved refunds will be processed within 7–14 business days to the original payment method.

4. Contact

For cancellation or refund requests:

Email: connect@dnote.ai
Phone: +91 78809 77880